We are aware of a connectivity issue that affected file transfer over SFTP & FTP, along with t-mac device communications. This issue latest for approx. 10 minutes.
Devices should continue to communication as normal and snapshot data received, there might be a small delay with this data being processed.
Impact During Issue
- Unable to send or receive files using the SFTP/FTP system
- Devices unable to receive changes
- Devices unable to login, snapshot data unable to be received by the t-mac platform
We will continue to monitor this incident to ensure that the platform remains stable while we investigate the root cause further.
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